Refund policy

Return & Refund Policy

We want you to love your purchase 💕

Because all of our items are made to order, we do not accept returns or exchanges unless the item arrives damaged, defective, or incorrect.

If your item arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, include:
• Your order number
• A description of the issue
• Clear photos of the item

We will gladly offer a replacement or refund at no additional cost.

Please note that personalized or custom items cannot be returned or exchanged due to the nature of being made specifically for you.

Make sure all names, spelling, and details are entered correctly before placing your order.

We recommend checking the size chart carefully before purchasing, as we cannot accept returns due to sizing issues.

Orders can only be modified or canceled within 2 hours of purchase. After that, production begins and changes may not be possible.

We are not responsible for delays caused by shipping carriers, incorrect addresses, or lost/stolen packages once marked as delivered.

If you have any questions, feel free to contact us — we’re here to help 💌